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Restaurant and Gym Service Environment Literature review

Essays on Restaurant and Gym Service Environment Literature review The paper "Restaurant and Gym Service Environment" is a great example of a literature review on marketing. The background aspects of the service environment usually have profound impacts on both the customers and employees. Customers during the course of service encounter environmental aspects, such as to scents, music, lighting, temperature, and noise. These aspects influence the customer emotionally, physiologically, and cognitively and depending on the influence, the customer assessment of service quality is affected. The assessment of the restaurant and gym service environment revealed that the general interior, exterior facilities, environment layout, interior display, as well as social dimension play an important role in customer satisfaction with a service provider. In both the service environments, customers are able to have a pleasant experience and this ensures repeated use of services. In accordance with the Russell model of affect, the service climate of both the restaura nt and gym enables the customers to have a pleasant experience.IntroductionService encounter usually plays an important function in determining customer satisfaction. Organizations usually strive to create a service climate, which encourages customers to perceive the service quality received as superior (Harris Ezeh 2008). The design elements in a service environment can lead customers to have a joyful influence and this, in turn, can influence customer loyalty. According to Jiun-Sheng and Haw-Yi (2011), the physical and social environment has a positive influence on customer emotions and satisfaction, which consequently influence behavioral intentions. They also noted that the physical environment exhibits more influence on consumer emotion and satisfaction than the social environment. This report will focus on the main design elements in a restaurant and a gym. The quality of service does not only depend on the offered services that meet the needs of the customers but also creati ng an atmosphere as well as an overall experience that is satisfying.Restaurant Services EnvironmentExterior FacilitiesThe restaurant has a very modern architectural design. The design of the restaurant is attractive with structural steel framings as well as glass together with unique architectural details on the exterior, which compliment the interior modern facilities. The design is eye-catching and helps to attract the attention of customers from afar. The restaurant structural height is 30m with 4 floors. This is a good height as most customers can easily access the different areas in the restaurants very fast. The restaurant occupies a land area of 800 m2 with a construction area of 1500m2. This space is adequate for restaurant expansion and enables the restaurant to be less crowded. The color of the building is blue and green.

Project Management Creating Innovative Products

Question: Discuss about theProject Managementfor Creating Innovative Products. Answer: Introduction Any project is usually designed to help achieve a certain pre-established outcome. For this purpose project objectives have to be clearly stated before its implementation so that the success or failure can be established using these objectives. Therefore for a project to be deemed successful, all the objectives stated must be achieved. On the contrary a project is deemed unsuccessful if its initially established objectives are not met. Projects usually have people with interests in them; these are often referred to as project stakeholders. For them, implementation or lack of implementation of a given project affects them either positively or negatively (Berkun Berkun,2008). In this essay, I will analyze the implementation of Non-motor Geocoding for fire and risk accumulation project for Australia. This was a project for UW Non-Motor of ABZ insurance designed to help in effective risk management for clients. The implementation of this project was necessitated by the fact that the process of checking fire blocks and risk accumulation which initially was done trough paper based map consumed a lot of time and resulted to errors (Emond Steins,2011) .There was therefore the need to establish an alternative method that would make the process more effective and efficient thus leading to reliable sets of data to be used in risk management. The application would also simplify the work of the underwriter by making it less time consuming and more efficient. The application had a number of objectives which included helping the underwriter in processing insurance for different disasters such as earthquakes, floods, and fire and wind storms among others. It was also designed to assess the potential risk of damage resulting from such disasters up to the residences of the clients. The design of the application was also meant to establish risk levels as well as sharing these levels. Its other objective was to assess the potential risk of damage as a result of occurrence of the identified risk. It was also meant to help establish the circumstances surrounding the occurrence of such risks and avail the same information to the underwriter. This was meant to be a deviation from the manual system which was initially used and which resulted to significant amount of errors and time wastage (Ferraro, 2012). The stakeholders for this project included the project sponsor, who was actually the vice president of the company, business project manager, and technical lead, the clients for the project included the It department, claims department, sales and manufacturing department and underwriting non-motor department. My discussion will therefore be based on this project. Basically the theory of project management should reveal how stakeholders actions lead to the success or failure of a project (Heldman,2011). For the achievement of project objectives, there is supposed to be a team work approach by the various project stakeholders this was clearly demonstrated in this given project. My experience with the team was amazing, we managed to work collectively by collaborating in given activities, sharing ideas, seeking clarifications and finally in taking early corrective actions to ensure that the success of the project was not affected. As discussed in class, the project was effectively designed to meet all the user needs, and then checks were put in place to ensure that there was no deviation from the intended course of action for the achievement of the overall project objectives. There was also continuous improvement of the systems so that the quality of the project was maintained throughout. This firsthand experience really brought a lot of insight in me regarding project management .I was able to acquire a wide range of skills regarding project management .Besides I was able to establish and build relationships with other players in the project. I was able to establish the important role of project planning, monitoring and evaluation in the achievement of project objectives. Successful implementation of this project was dependent on number of factors. As the project manager, I was aware of the responsibility bestowed upon me for the successful completion and implementation of the project. I therefore had to do everything in my capacity to ensure that the project was implemented as intended so that time and resources did not go into waste and also to ensure that the trust entrusted on me was not broken. I brought the team together, ensured that processes were adhered to and kept all the stages of the implementation in check to ensure that all errors were corrected before proceeding to the next phase. A project manager has been defined as a person who is responsible for planning execution and closing of a project. As the project manager, I played a significant role to the success of the project (Highsmith,2010).In particular, I estimated the cost for the project, planned and defined the scope of the project, I also established and planned for the resources to be used in the project and made clear the sequence and order of events, I effectively lead and managed the project management team, I also closely monitored every stage of implementation to ensure that everything was implemented according to the plan, I also established a time frame for implementation of the project and managed project risks among other responsibilities that can be attributed to the successful implementation of the project. By working hand in hand with other team members instead of bossing them around, and by keeping them motivated throughout the implementation process, I was able to ensure that everything wa s carried out as planned. By ensuring that the schedule for the project implementation was adhered to I was able to keep track of all the activities and ensure that no unnecessary activities were introduced which would lead to further delay in the implementation of the project. Apart from this also management of resources was an integral component of the success of the project. It is true that wastage of resources set aside for a given project can lead to delay in implementation of a project or make a project fail to achieve its intended objectives which makes the whole process futile (Kerzner,2013) From the whole process, I was able to draw a lot of insight on Project management. I learnt that there are there very critical components of a project namely scope, schedule and budget. Project scope pertains a list of deliverables that need to be considered for the success of the project. Given under project scope are project features. This refers to the special attributes of a given project or the things to be incorporated in a given project to make it able to achieve its objectives, Features such as the number of users that can use the software at a go could be disastrous if they were not considered. Included in the scope of the project also are the specific functions that will be carried out, for this project, a number of functions were identified before its implementation. Establishment of such was critical in ensuring that the success of the project was achieved. I also learnt of the important role played by deadlines in project management. Deadline refers to the period of time by which a project should be completed. Setting deadlines helps to keep the group focused towards meeting the projects standards within the stipulated deadline. Without deadlines people are likely to wander around and waste so much time that could have been used for the project (Stackpole,2013). The schedule of a project refers to the listing of project activities and deliverables in a sequential manner for the start to the finish date. All activities are arranged in the order I which they follow one another from the first activity to the final activity scheduling of events in reducing confusion among the project and also enable monitoring of project activities. I was able to know the fact that scheduling of events is important in ensuring that a project is implemented successfully because it helps in identification of errors and rectifying them before proceeding on to the next stage. If errors are not identified early enough, the overall quality of a project might be affected The final component is the budget .A budget is defined as the amount of money that intends to be spent in a given undertaking. I was able to identify that every step of a project is dependent on the budget. This signifies the important role that budgets play in project management. Lack of adequate funding has been responsible for stalling of many projects. Buying of materials to be used in a project is dependent on the budget, paying of salaries also is dependent on the project budget. It is sufficient budget also that allows research to establish the needs of a given project (Schmidt, 2009). I will make sure that in the next project an adequate budget will be set aside so that the project can continue without challenges. Conclusion Based on the above exposition, we can conclude that project management is not all about having a group of people implementing a project. Instead, a number of deliverables have to be put in place so that the project can meet its objectives. Without this, the efforts of project team would be in futility. References: Berkun, S., Berkun, S. (2008). Making things happen: mastering project management. Beijing, O'Reilly. Emond, J., Steins, C. (2011). Pro web project management. [Berkeley, Calif.], Apress. Ferraro, J. (2012). Project management for non-project managers. New York, NY, AMACOM. https://public.eblib.com/choice/publicfullrecord.aspx?p=881959. Heldman, K. (2011). Project management jumpstart. Hoboken, NJ, Wile Highsmith, J. A. (2010). Agile project management: creating innovative products. Upper Saddle River, NJ, Addison-Wesley. Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and controlling. https://public.eblib.com/choice/publicfullrecord.aspx?p=1113482. Knight, J., Thomas, R., Angus, B., CASE, J. (2012). Project management for profit: a failsafe guide to keeping projects on track and on budget. https://www.books24x7.com/marc.asp?bookid=47514 Kogon, K., Blakemore, S., Wood, J. (2015). Project Management for the Unofficial Project Manager: A FranklinCovey Title. Dallas, Texas, BenBella Books, Inc. https://public.eblib.com/choice/PublicFullRecord.aspx?p=1922361. Schmidt, T. (2009). Strategic project management made simple: practical tools for leaders and teams. Hoboken, N.J., John Wiley Sons. Stackpole, C. (2013). A project manager's book of forms: a companion to the PMBOK guide. Hoboken, N.J., Wiley. Young, T. L. (2013). Successful project management.

Spanish Civil War Essay Research Paper Spanish free essay sample

Spanish Civil War Essay, Research Paper Spanish Civil War From 1936 to 1939 a military rise get downing in Morocco, lead by General Francisco Franco, spread quickly all over the state, therefore get downing the Spanish Civil War. After a figure of bloody conflicts, in which lucks changed from one side to the other, the # 8216 ; nacionales # 8217 ; ( patriots ) eventually prevailed and made a winning entry into Madrid ( March 28th, 1939 ) . The tragic decease of Calvo Sotelo had the consequence of speed uping a military corps that had been under readying for a long clip. Actually, the plotters had been expecting General Franco # 8217 ; s determination to get down the rebellion. On July 18th it spread to other forts in metropolitan Spain and the following twenty-four hours Franco took bid of the ground forces in Morocco. The rise was successful in Seville, the Balearic Islands, the Canary Islands and Morocco, Navarra, Burgos and Saragossa. General Yague advanced through Extremadura and Mola took Irun. We will write a custom essay sample on Spanish Civil War Essay Research Paper Spanish or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page By the terminal of 1936 the Nationalist military personnels controlled the greater portion of Andalucia, Extremadura, Toledo, Avila, Segovia, Valladolid, Burgos, Leon, Galicia, a portion of Asturias, Vitoria, San Sebastian, Navarra and Aragon, every bit good as the Canary and Balearic Islands with the exclusion of Menorca. Castilla La Nueva, Catalunya, Valencia, Murcia, Almeria, Gijon and Bilbao remained in Republican custodies. The Republican authorities formed a alliance Cabinet headed by Giralt, which was succeeded by another one under Largo Caballero. It brought the CNT ( Confederacion Nacional de Trabajo, the anarcho-syndicalist brotherhood ) into the Cabinet and moved to Valencia. On September 29, the Junta de Defensa Nacional named Franco caput of the authorities and commanding officer O f the armed forces. To countervail these fortunes, the Republican authorities created a popular ground forces and militarized the reserves. The International Brigades were back uping Republican Spain and Italian and German military personnels, Nationalist Spain. Jarama, Brunete, Quinto, Belchite, Fuentes de Ebro, Teruel, The Retreats and The Ebro are the battlefields of the Spanish Civil War in which over 12 hundred Canadian soldiers back uping Republican Spain took portion. These work forces created the most alone military unit in the history of Canada: the Mackenzie-Papineau Battalion of the XVth International Brigade of the Spanish Republican Army: # 8216 ; the Mac-Paps. # 8217 ; The twelvemonth 1937 was characterized by contending in the North of the state: Guernica was bombed in April, Bilbao taken in June, Santander in August, and Gijon in October. The reaction of the Republicans was to unfastened foreparts in Guadalajara ( March ) , Brunete ( July ) , and Belchite ( August ) . The Battle of Teruel was launched at the terminal of the twelvemonth. The Nationalist transferred their attempts to Aragon, recovered Teruel and divided the Republican zone in two parts after come ining Castellon in July 1938. The authorities replied with the alleged Battle of the Ebro ( July-November 1938 ) which ended with a Republican licking and 70,000 casualties. Once authorities opposition was exhausted, the Republican expatriate began with many Spaniards flying across the boundary line into France. Catalunya fell on February 10, 1939. Madrid was the lone metropolis still defying, and the proposals of peace made by its Junta de Defensa ( lead by Casado and Besteiro ) were useless. Nationalist forces occupied the capital on March 28, 1939, and on April 1, General Franco officially ended the war.